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Accommodation · Playa del Carmen

Hotel Xcaret Mexico

New source-backed details (2)

Added 16 October 2026. Brand statements are attributed; these details do not establish a new score.

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Experiencias Xcaret Web S.A.P.I de C.V.
Source · 2026-10-13T16:06:39.257936+00:00
Commercial name: Experiencias Xcaret Web S.A.P.I de C.V. (hereinafter Grupo Xcaret).
Corroboration
Privacy notice names the commercial entity responsible for the site
Source · 2026-10-13T16:06:39.257936+00:00
About the responsible one The first obligation we have with you is to inform you of the identity of the person responsible for this site: Commercial name: Experiencias Xcaret Web S.A.P.I de C.V.
Verdict Accommodation Eco Score

Hotel Xcaret México is a very large all-fun-inclusive resort whose stay includes entry to the Xcaret group's parks and tours.

Accommodation Eco Score
1.9/5 Accommodation Eco Score
Throne Standard 2.2 · Evidence coverage 100% · Evidenced performance 22.5%. Weighted sources are shown below.
Against accommodations
Records scored in accommodations476
Category average2.3/5
Scores below this one33%
Hotel Xcaret Mexico
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Link to the brand’s own site.
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Where it is
Playa del Carmen
Postcode77710
Get directions

Google reviews

Google rating · 4.7/5 · 19,784 reviews

Stored Google rating; this is separate from the Accommodation Eco Score or Throne Score. The current Google rating may have changed.

Read reviews on Google Maps

About Hotel Xcaret Mexico

29 of 95 fields held
Recorded research, grouped by subject; claims remain unverified unless linked to reviewed evidence. Blue bars show how much information is held; they are not positive or negative scores. Fields with nothing behind them are counted, not listed.
7 groups · 29 fields
Features 1 of 8
What to do generally The resort spreads across jungle, river and sea front casas beside the Xcaret park south of Playa del Carmen. Guests move between pools, rivers and beach, the Muluk Spa and the group's parks and cenote tours that are included in the rate.
Scan result 2 of 4
Eco Score 2
Eco Score Label Developing evidenced performance
Ownership and legal entity 3 of 16
Owner Name Grupo Xcaret (Miguel Quintana Pali)
Member detail
Member detail
2 more fields · members only Unlock
Identity 2 of 4
Closest Airport name Cancún International (CUN)
Register Experiencias Xcaret Web S.A.P.I de C.V.
Claims and evidence 1 of 5
Verified Researched and source checked in three passes, Oct 2026
Place and access 2 of 4
Continent/Region Central America
Google Place ID ChIJTRZdG3pETo8RhH9J4CfBw9A
Further detail 18 of 54
Booking Link expedia.com expedia.com
Booking Site Expedia
Street Carretera Federal 307
City Playa del Carmen
Country Quintana Roo
Closest Airport KM 60
Stars 4-star
Type Hotel
Environment Type Beach Front
Rooms 1,800 suites
Room Types Suites, Junior Suites, Master Suites, adults-only Casa Fuego and Casa Eclipse suites
People Targeting Family-Friendly / All-Inclusive Adventure
Secluded / Isolated Accessible / Urban
Activities to do While at Hotel Xcaret Mexico, you can explore natural rivers, visit eco-parks, and go snorkeling. Hotel Xcaret Mexico offers on-site swimming pools, spa, and on-site guided eco-park/nature activities.
Food Options Hotel Xcaret Mexico has multiple in-house restaurants.
Food Type Hotel Xcaret Mexico serves an authentic Mexican gourmet menu.
Google rating 4.7
Google review count 19784
Filed under 24 terms held

Environmental evidence and weighted assessment

1.9/5 Accommodation Eco Score · Evidence coverage 100% · Evidenced performance 22.5%

Environmental evidence by pillar
PillarWeightLevel and what it meansContributionEvidence, quote and source
Nature, biodiversity and regeneration30%1/4 · Claim only, such as being surrounded by nature7.5 / 30 points

The page lists Grupo Xcaret foundation projects such as a Riviera Maya forest nursery and mangrove reforestation in Cancún's Nichupté lagoon. These are group-wide and off site, so capped at level 1.

Source · 2026-10-29
Energy and climate15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Water10%2/4 · One specific system, such as rainwater harvesting, greywater reuse, or taps and showers at or under 8.5 litres a minute5 / 10 points

The hotel's sustainability page lists a programme for wastewater treatment plants and osmosis drinking water plants and fountains to cut single-use plastic bottles. No volumes published.

Source · 2026-10-29
Waste and plastic10%2/4 · One specific system, such as composting all organic waste or sorted recycling5 / 10 points

The hotel's sustainability page lists a programme for separating and responsibly disposing of waste. No diversion figures.

Source · 2026-10-29
Food, farming and sourcing15%1/4 · Claim only, such as local or organic with no named source3.75 / 15 points

The page says the group encourages local and regional produce, with no named suppliers or share.

Source · 2026-10-29
Buildings, heritage reuse and land use15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Measurement, transparency and certification5%1/4 · General commitments without specifics or results1.25 / 5 points

The hotel received EarthCheck certification for Planning and Design in 2017, before opening. No current operational EarthCheck certification was confirmed in the EarthCheck directory in this check.

Source · 2026-10-29 · Corroborating source

Throne Standard for stays 2.2. Accommodation Eco Score weights: Nature, biodiversity and regeneration 30%, Energy and climate 15%, Water 10%, Waste and plastic 10%, Food, farming and sourcing 15%, Buildings, heritage reuse and land use 15%, Measurement, transparency and certification 5%. Each pillar earns its weight times its level divided by four. The score is 1 plus 4 times the evidenced performance, shown to one decimal, so 0% is 1.0 and 100% is 5.0. A pillar the stay does not disclose, after we read its own pages, counts as 0 and is shown as Not disclosed, with every page we read linked, because silence is an answer too. Every finding quotes its source word for word. Below 85% coverage, below 70% performance, or with less than half the weight at level 2 or above, the score is held under the next whole number (3.4 or 2.4). A 5.0 band needs 90% coverage and performance, level 4 evidence on half the weight and the key pillar at level 3 or above. Green flags are pillars at level 3 or 4. Every level can be earned from public, dated evidence; no score requires a visit. Evidence must be rechecked within two years. Guest travel is not scored; everyone gets there how they can.

Purity, what touches your body

1.0/5 Purity Score · Evidence coverage 100% · Evidenced performance 0%

Purity evidence, what touches your body by pillar
PillarWeightLevel and what it meansContributionEvidence, quote and source
Water you drink and bathe in25%0/4 · Not disclosed on the stay's own pages0 / 25 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Food on your plate20%0/4 · Not disclosed on the stay's own pages0 / 20 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Grounds and pest control15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Cleaning, laundry and fragrance15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Linen, towels and mattresses10%0/4 · Not disclosed on the stay's own pages0 / 10 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Air and quiet10%0/4 · Not disclosed on the stay's own pages0 / 10 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Pool and bathing water5%0/4 · Not disclosed on the stay's own pages0 / 5 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read

Throne Standard for stays 2.2. Purity Score weights: Water you drink and bathe in 25%, Food on your plate 20%, Grounds and pest control 15%, Cleaning, laundry and fragrance 15%, Linen, towels and mattresses 10%, Air and quiet 10%, Pool and bathing water 5%. Each pillar earns its weight times its level divided by four. The score is 1 plus 4 times the evidenced performance, shown to one decimal, so 0% is 1.0 and 100% is 5.0. A pillar the stay does not disclose, after we read its own pages, counts as 0 and is shown as Not disclosed, with every page we read linked, because silence is an answer too. Every finding quotes its source word for word. Below 85% coverage, below 70% performance, or with less than half the weight at level 2 or above, the score is held under the next whole number (3.4 or 2.4). A 5.0 band needs 90% coverage and performance, level 4 evidence on half the weight and the key pillar at level 3 or above. Green flags are pillars at level 3 or 4. Every level can be earned from public, dated evidence; no score requires a visit. Evidence must be rechecked within two years.

People, ownership, work and community

1.6/5 People Score · Evidence coverage 100% · Evidenced performance 15%

People evidence, ownership, work and community by pillar
PillarWeightLevel and what it meansContributionEvidence, quote and source
Ownership and control30%1/4 · Ownership stated without detail7.5 / 30 points

The site names Grupo Xcaret as the company behind the hotels and parks, with no detail on who owns it.

“you get unlimited access to the parks by Grupo Xcaret”

Source · 2026-11-03
Local work and fair pay25%0/4 · Not disclosed on the stay's own pages0 / 25 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Community benefit20%1/4 · Claim only5 / 20 points

The home page lists a school project and environmental education programme under the Grupo Xcaret sustainability model, a group wide statement that does not name this hotel.

“School project and environmental education program”

Source · 2026-11-03
Access to beach and land15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Culture and heritage10%1/4 · Claim only2.5 / 10 points

The site says the suites feature craftwork by home grown talent and the hotel is a tribute to Mayan culture, without naming any makers.

“featuring craftwork created by home-grown talent”

Source · 2026-11-03 · Corroborating source

Throne Standard for stays 2.2. People Score weights: Ownership and control 30%, Local work and fair pay 25%, Community benefit 20%, Access to beach and land 15%, Culture and heritage 10%. Each pillar earns its weight times its level divided by four. The score is 1 plus 4 times the evidenced performance, shown to one decimal, so 0% is 1.0 and 100% is 5.0. A pillar the stay does not disclose, after we read its own pages, counts as 0 and is shown as Not disclosed, with every page we read linked, because silence is an answer too. Every finding quotes its source word for word. Below 85% coverage, below 70% performance, or with less than half the weight at level 2 or above, the score is held under the next whole number (3.4 or 2.4). A 5.0 band needs 90% coverage and performance, level 4 evidence on half the weight and the key pillar at level 3 or above. Green flags are pillars at level 3 or 4. Every level can be earned from public, dated evidence; no score requires a visit. Evidence must be rechecked within two years.

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