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Accommodation · La Fortuna

Volcano Lodge, Hotel & Thermal Experience

Verdict Accommodation Eco Score

A family hotel founded in 1999 at the foot of Arenal Volcano, with thermal hot springs, botanical gardens and 66 rooms facing the volcano.

Accommodation Eco Score
2.0/5 Accommodation Eco Score
Throne Standard 2.2 · Evidence coverage 100% · Evidenced performance 25%. Weighted sources are shown below.
Against accommodations
Records scored in accommodations476
Category average2.3/5
Scores below this one36%
Volcano Lodge, Hotel & Thermal Experience
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Where it is
La Fortuna
Postcode21007
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Google reviews

Google rating · 4.6/5 · 2,418 reviews

Stored Google rating; this is separate from the Accommodation Eco Score or Throne Score. The current Google rating may have changed.

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About Volcano Lodge, Hotel & Thermal Experience

29 of 95 fields held
Recorded research, grouped by subject; claims remain unverified unless linked to reviewed evidence. Blue bars show how much information is held; they are not positive or negative scores. Fields with nothing behind them are counted, not listed.
7 groups · 29 fields
Features 1 of 8
What to do generally The hotel sits a few kilometres from La Fortuna at the base of Arenal Volcano, among gardens fed by natural hot springs. Guests soak in the thermal pools, use the spa and head out to Arenal Volcano National Park and La Fortuna Waterfall.
Scan result 2 of 4
Eco Score 2
Eco Score Label Developing evidenced performance
Ownership and legal entity 2 of 16
Owner Name The Castro family (founded by the Miranda Castro brothers in 1999)
Ownership Type Family Business
Identity 1 of 4
Brand Name Volcano Lodge, Hotel & Thermal Experience
Claims and evidence 1 of 5
Verified Researched and source checked in three passes, Oct 2026
Place and access 3 of 3
County/State/Region San Carlos, Alajuela
Continent/Region Central America
Google Place ID ChIJvcmVAuMLoI8R9-3U3Mygt50
Further detail 19 of 55
Booking Site Luxury Escapes
Street Road 142
City La Fortuna
Country Alajuela
Closest Airport KM 130
Stars 3-star
Type Eco Lodge
Environment Type Mountain
Rooms 66 rooms and suites
Room Types Rooms and suites with terraces, some with private thermal pools
People Targeting Family-Friendly / Thermal Springs Leisure
Secluded / Isolated Moderate Seclusion
Eco Amenities The 2026 sustainability page says only that it works to reduce electricity consumption, without naming any system. Text confirmed word for word on the live page in a browser read on 30 October 2026. A general statement about investing in water-saving systems, with no system named. Text confirmed word for word on the live page in a browser read on 30 October 2026. A general pledge to prefer biodegradable, reusable and recyclable materials. Text confirmed word for word on the live page in a browser read on 30 October 2026. It monitors vehicle emissions and aims to use electric or hybrid vehicles, but no EV fleet is evidenced. Text confirmed word for word on the live page in a browser read on 30 October 2026. Only a general commitment to protect wildlife and support local conservation projects, with no named programme. Text confirmed word for word on the live page in a browser read on 30 October 2026. The restaurant says it uses locally sourced ingredients but names no suppliers or garden. Text confirmed word for word on the live page in a browser read on 30 October 2026.
Activities to do While at Volcano Lodge, you can soak in thermal springs, enjoy pool relaxation and take garden walks. Volcano Lodge offers on-site swimming pools, thermal hot springs, and coordinates local adventure tours.
Food Options On-site restaurant
Food Type Traditional Costa Rican
Google rating 4.6
Google review count 2418
Filed under 14 terms held

Environmental evidence and weighted assessment

2.0/5 Accommodation Eco Score · Evidence coverage 100% · Evidenced performance 25%

Environmental evidence by pillar
PillarWeightLevel and what it meansContributionEvidence, quote and source
Nature, biodiversity and regeneration30%1/4 · Claim only, such as being surrounded by nature7.5 / 30 points

Only a general commitment to protect wildlife and support local conservation projects, with no named programme. Text confirmed word for word on the live page in a browser read on 30 October 2026.

Source · 2026-10-29 · Corroborating source
Energy and climate15%1/4 · Claim only3.75 / 15 points

The 2026 sustainability page says only that it works to reduce electricity consumption, without naming any system. Text confirmed word for word on the live page in a browser read on 30 October 2026.

Source · 2026-10-29 · Corroborating source
Water10%1/4 · Claim only; towel or linen reuse alone stays here2.5 / 10 points

A general statement about investing in water-saving systems, with no system named. Text confirmed word for word on the live page in a browser read on 30 October 2026.

Source · 2026-10-29 · Corroborating source
Waste and plastic10%1/4 · Claim only2.5 / 10 points

A general pledge to prefer biodegradable, reusable and recyclable materials. Text confirmed word for word on the live page in a browser read on 30 October 2026.

Source · 2026-10-29 · Corroborating source
Food, farming and sourcing15%1/4 · Claim only, such as local or organic with no named source3.75 / 15 points

The restaurant says it uses locally sourced ingredients but names no suppliers or garden. Text confirmed word for word on the live page in a browser read on 30 October 2026.

Source · 2026-10-29 · Corroborating source
Buildings, heritage reuse and land use15%1/4 · Claim only3.75 / 15 points

The kimkim editorial listing says the owners aimed to blend the buildings into the local environment, which is a claim without specifics.

“the owners prioritized blending into the local environment”

Source · 2026-11-03
Measurement, transparency and certification5%1/4 · General commitments without specifics or results1.25 / 5 points

The kimkim editorial listing says the lodge partners with local sustainability programmes including reforestation, with no specifics or results.

“The lodge partners with several sustainability programs in the local area, including a reforestation initiative.”

Source · 2026-11-03

Throne Standard for stays 2.2. Accommodation Eco Score weights: Nature, biodiversity and regeneration 30%, Energy and climate 15%, Water 10%, Waste and plastic 10%, Food, farming and sourcing 15%, Buildings, heritage reuse and land use 15%, Measurement, transparency and certification 5%. Each pillar earns its weight times its level divided by four. The score is 1 plus 4 times the evidenced performance, shown to one decimal, so 0% is 1.0 and 100% is 5.0. A pillar the stay does not disclose, after we read its own pages, counts as 0 and is shown as Not disclosed, with every page we read linked, because silence is an answer too. Every finding quotes its source word for word. Below 85% coverage, below 70% performance, or with less than half the weight at level 2 or above, the score is held under the next whole number (3.4 or 2.4). A 5.0 band needs 90% coverage and performance, level 4 evidence on half the weight and the key pillar at level 3 or above. Green flags are pillars at level 3 or 4. Every level can be earned from public, dated evidence; no score requires a visit. Evidence must be rechecked within two years. Guest travel is not scored; everyone gets there how they can.

Purity, what touches your body

1.0/5 Purity Score · Evidence coverage 100% · Evidenced performance 0%

Purity evidence, what touches your body by pillar
PillarWeightLevel and what it meansContributionEvidence, quote and source
Water you drink and bathe in25%0/4 · Not disclosed on the stay's own pages0 / 25 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Food on your plate20%0/4 · Not disclosed on the stay's own pages0 / 20 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Grounds and pest control15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Cleaning, laundry and fragrance15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Linen, towels and mattresses10%0/4 · Not disclosed on the stay's own pages0 / 10 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Air and quiet10%0/4 · Not disclosed on the stay's own pages0 / 10 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Pool and bathing water5%0/4 · Not disclosed on the stay's own pages0 / 5 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read

Throne Standard for stays 2.2. Purity Score weights: Water you drink and bathe in 25%, Food on your plate 20%, Grounds and pest control 15%, Cleaning, laundry and fragrance 15%, Linen, towels and mattresses 10%, Air and quiet 10%, Pool and bathing water 5%. Each pillar earns its weight times its level divided by four. The score is 1 plus 4 times the evidenced performance, shown to one decimal, so 0% is 1.0 and 100% is 5.0. A pillar the stay does not disclose, after we read its own pages, counts as 0 and is shown as Not disclosed, with every page we read linked, because silence is an answer too. Every finding quotes its source word for word. Below 85% coverage, below 70% performance, or with less than half the weight at level 2 or above, the score is held under the next whole number (3.4 or 2.4). A 5.0 band needs 90% coverage and performance, level 4 evidence on half the weight and the key pillar at level 3 or above. Green flags are pillars at level 3 or 4. Every level can be earned from public, dated evidence; no score requires a visit. Evidence must be rechecked within two years.

People, ownership, work and community

1.4/5 People Score · Evidence coverage 100% · Evidenced performance 10%

People evidence, ownership, work and community by pillar
PillarWeightLevel and what it meansContributionEvidence, quote and source
Ownership and control30%1/4 · Ownership stated without detail7.5 / 30 points

The kimkim listing describes the lodge as family owned without further detail.

“Volcano Lodge, Hotel & Thermal Experience is a family-owned accommodation with extensive property and gardens.”

Source · 2026-11-03
Local work and fair pay25%0/4 · Not disclosed on the stay's own pages0 / 25 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Community benefit20%0/4 · Not disclosed on the stay's own pages0 / 20 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Access to beach and land15%0/4 · Not disclosed on the stay's own pages0 / 15 points

Not disclosed on the stay's own pages, checked 2026-11-03.

Page read · 2026-11-03 · Page read · Page read
Culture and heritage10%1/4 · Claim only2.5 / 10 points

The kimkim listing says the room furnishings are handcrafted, with no makers named.

“All the wooden furnishings in the rooms are handcrafted”

Source · 2026-11-03

Throne Standard for stays 2.2. People Score weights: Ownership and control 30%, Local work and fair pay 25%, Community benefit 20%, Access to beach and land 15%, Culture and heritage 10%. Each pillar earns its weight times its level divided by four. The score is 1 plus 4 times the evidenced performance, shown to one decimal, so 0% is 1.0 and 100% is 5.0. A pillar the stay does not disclose, after we read its own pages, counts as 0 and is shown as Not disclosed, with every page we read linked, because silence is an answer too. Every finding quotes its source word for word. Below 85% coverage, below 70% performance, or with less than half the weight at level 2 or above, the score is held under the next whole number (3.4 or 2.4). A 5.0 band needs 90% coverage and performance, level 4 evidence on half the weight and the key pillar at level 3 or above. Green flags are pillars at level 3 or 4. Every level can be earned from public, dated evidence; no score requires a visit. Evidence must be rechecked within two years.

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